It may have a lot of benefits, but it also has shortcomings that can't be easily overlooked. Here are a few important points to ponder about social media:
With one quick call, you can learn if a business has had grievances lodged against it within the past three years. To retain their affiliation with the BBB, member companies must resolve any complaints to the organization's satisfaction-although not necessarily your own.
Good old email is still the best way to keep a proper online ". In fact, it is almost impossible foronline transactions to be completed without anything being confirmed through an email. Even when social media conversations start getting serious and head towards a business transaction, it always ends with someone saying: "send me an email".